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| 1. |
What
is medical transcription? |
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Medical
transcription is the process whereby one accurately
and swiftly transcribes medical dictation including
letters, reports, clinic notes, discharge summaries,
history, operation reports, consultation notes,
discharge summaries, psychiatric evaluations, labority
reports, x-ray reports and laboratory and pathology
reports. |
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| 2. |
How
do I ensure quality of work? |
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We guarantee the
highest quality of work found anywhere in the industry.
All our documents are proofread for spelling, grammar
and formatted before returning to you. You do not
pay if our accuracy is under 95%. |
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| 3. |
How
do I know security is upheld? |
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Snap International
is registered under the Data Protection Act 1998.
We guarantee confidentially at all times. All Snap
International staff sign security and binding confidentiality
contracts. |
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| 4. |
What
is the turnaround time for transcription? |
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Depending on your
requirements we normally have your typed documents
ready to pick up from our server within 16 t0 24hrs.
We can do urgent reports with a turnaround time
of less than 1 hour depending upon request time. |
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| 5. |
How
do we implement the system? |
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The physician or
any other professional dictates into a digital recording
machine and is indeed more sophisticated and user
friendly than the present system where tapes can
sometimes become worn and difficult to hear. The
dictaphone is then connected to the a PC and the
voice files are loaded automatically to our server
in London. |
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| 6. |
What
hardware is required? |
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A PC, internet
connection, Windows 98 or above. We offer a collection
and delivery service to those clients who do not
have internet connection if they are based around
Harley Street. |
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| 7. |
What
will my savings be? |
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Considering the
present cost and the market conditions you can save
anywhere from 75% off your current cost. We charge
9 pence a line. |
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| 8. |
How
do you define a line ? |
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A "line"
is defined as 65 keystrokes including the spaces
in the characters. |
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| 9. |
Can
we have a trial period to check out whether we are
satisfied with the service? |
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Yes we offer a
two week trial period completely free of charge.
We provide the dictaphone and software during the
trail period. |
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| 10. |
Will
we be locked into a long-term contract? |
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No. The contract
with Snap International is for 6 months but for
whatever reason for not wanting the service you
can simply stop sending your dictation there will
be no penalty for discontinuing our service. |
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| 11. |
How
soon can you start with Snap International? |
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This is entirely
up to you. All you need to do is call or mail us.
We can usually get our clients up and running within
24 hours. |
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